Orders and Returns

Is there warranty on my product?

We give warranty on manufacturing errors on all of our products! This means, when you receive your order and something seems wrong, you can return the products and we will provide you with new goods or refund your money. Warranty only applies on products with defects on delivery or (factory) construction defects. Please contact info@blankdecks.eu

How can I return a product?

If you received your order but you changed your mind about it, you have 14 days to return it, no questions asked. This only applies to products that are not used, not assembled in any way (gripped or assambled as complete), by you OR us, and preferably still in the original packaging. Please contact info@blankdecks.eu

How do I track my order?

In most cases, when your order is processed, a tracking number will be attached to your order details in your account. If there is no tracking number available you can send us an email and we’ll update you accordingly.

How can I change or cancel my order?

If you changed your mind about your order, please send us an email before the order is processed and/or shipped. This usually happens within 12 hours after placing your order. Please contact info@blankdecks.eu for all questions regarding changing or cancelling your order. Please make sure to write your customer number, order number and product name

Do I need an account to place an order?

No, we are not forcing you to create an account with us. We offer a simple guest checkout as well. We do encourage you to create an account first to enjoy faster, more personalised service and other benefits.

How do I place an order?

You can easily place an order by following the steps in our online shop. You can browse our products by category and filter by price. Add products to your shopping cart en securily pay at our checkout page. We offer guest checkout and to enjoy a faster, more personalised service and benefits we recommend creating

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